ACI Founder and CEO Dr. Ann D. Clark is a frequent media contributor. See Dr. Clark’s recent interview below, originally published in USA Today’s Mediaplanet insert. “Today’s multigenerational, tech-savvy and socially-motivated employees want to work for companies...
James Pettigrew, Program and Project Manager How deep are your crisis resources—the people, processes and technology used to respond during a critical incident? Are there adequate employee “backups” who understand their responsibilities with decision-making,...
Julie Sharp, Account Manager One of your staff asks to speak with you privately. She reports that she’s concerned about a co-worker she worked with during a weekend shift, noting that the co-worker was upset and made comments about “not being able take it anymore” and...
Tax season is when people typically focus on finances, but managing money wisely should be a year-round priority. “Review income, expenses, savings and investments, and commit to making a few simple changes each month to improve financial health,” suggests Brian...
Julie Sharp, Account Manager “The workplace is the last crucible of sustained human contact for many of the 30,000 people who kill themselves each year in the United States. A co-worker’s suicide has a deep, disturbing impact on work mates. For managers, such...