Concierge
Elevate the Employee Experience – Retain Working Parents – Strengthen Performance
Create best places to work
AllOne Health offers premier Concierge and Errand Running benefits to improve recruitment and retention, support remote and hybrid teams, and create ‘best places to work’ for all.
With unlimited referrals for personal assistance and full-service travel booking, Concierge provides modern life convenience so your teams can stay focused at work and take care of what matters most.
Concierge is much more than a referral service.
It helps people find the right service providers and book appointments and services. Tasks move off the to-do list and actually get done.
Lifestyle Support
Make Lifestyle Support part of your whole health solution with our concierge offerings:
- Travel Planning & Booking
- Lifestyle & Entertainment Referrals
- Exclusive Discounts
- Onsite Perks & Convenience Services
- Personal Errand Running
- Maternity Concierge Referrals
A Win-Win Solution
24/7/365 Global Access Accommodates All Locations with Expansive Coverage and Local Language Support
Flexible Program Models
Hybrid Onsite and Virtual Services Provide Cost-efficient, Smart, and Scalable Support
Align with Culture
Support Values, Inclusion and Total Well-Being
Empowers Working Parents
Maternity Concierge, Errand Running, and Inclusive Caregiving Referrals Provide Invaluable Support
Professional Travel Planning
Provides Next-Level Service, Time Saving Support and Extraordinary Experiences
Onsite Perks & Convenience Services
Boost Morale and Create Best-Place-to-Work Environments
The Proof Is in the Perks
Global management consulting firm successfully launched services with Concierge achieving strong outcomes:
Countries Launched in 2 Months
%
Increase in Unique Users Over First 6 Months
%
Engagement
Leading biotech company experiences increased annual ROI with Concierge:
Annual Concierge Referrals
Hours Saved on Average Per Request
%
ROI in Time Saved and Productivity
Privacy is protected.
All contact is confidential, HIPAA-compliant, and secure.
Frequently Asked Questions
Can the concierge service help with emergency or urgent requests, or only planned tasks?
AllOne Health’s Concierge service is designed to support both urgent, time-sensitive needs and planned lifestyle or administrative requests. While the concierge does not replace emergency services (e.g., 911), it can assist employees during urgent, high-stress situations by quickly researching options, coordinating services, and reducing decision fatigue. This responsiveness complements AllOne Health’s 24/7 human-led support model, ensuring employees receive real-time assistance when needs arise unexpectedly while also managing longer-term, planned requests that improve productivity and work-life balance.
Does the concierge service work for international travel and global locations?
Yes. AllOne Health’s Concierge service supports international travel and global requests, making it a valuable benefit for globally distributed workforces, executives, and employees traveling abroad. Through a broad partner and referral network, concierge specialists can assist with travel planning, destination research, local resources, and coordination across time zones. This global capability aligns with AllOne Health’s expansive provider and referral network, which includes international coverage and culturally responsive support.
Can the concierge help with work-related tasks, or only personal errands?
The concierge supports both personal and work-related tasks, helping employees reclaim time and stay focused at work. Requests may include travel arrangements, relocation support, vendor research, appointment scheduling, or time-consuming administrative tasks that often distract from core job responsibilities. For employers, this translates into reduced presenteeism, increased productivity, and a benefits experience that directly supports organizational performance—not just personal convenience.
How does the concierge service integrate with other benefits (EAP, wellness, etc.)?
AllOne Health’s Concierge service is fully integrated within its EAP and whole health ecosystem, creating a seamless experience for employees and HR teams. Concierge support works alongside EAP services such as work-life referrals, medical advocacy, mental health counseling, and wellness resources. This integrated model allows employees to move easily between emotional, practical, and lifestyle support without navigating multiple vendors—a design shown to increase engagement and utilization, support better outcomes, and help employers maximize the value of their benefits investment.
Can family members and dependents use the concierge service, or just the employee?
The Concierge service extends to eligible family members and household dependents, reinforcing AllOne Health’s inclusive, whole-family approach to employee well-being. By supporting the broader household, employers help reduce stressors that often impact employee focus and performance at work. This inclusive design is especially valuable for organizations seeking benefits that support caregivers, dual-income households, and diverse family structures.
How long does it typically take for the concierge to fulfill a request?
Turnaround time depends on the complexity of the request. Most standard concierge requests are fulfilled within 2–3 business days or less. Urgent requests are often addressed within the same business day. For more complex, research-based requests, the concierge provides clear communication and ongoing status updates. This high-touch, responsive approach aligns with AllOne Health’s service standards—saving employees hours of time while delivering a premium, employer-sponsored concierge experience.