Member Experience
We make accessing care simple, fast and effective.
Our EAP prioritizes member experience and improves access to care. We combine all the benefits of digital mental health and traditional counseling to bring fast, effective, high-quality care for all.
Request Support Anytime & Receive Care Your Way
with convenient options for mental health support.
24/7 Requests
By Phone or Online Member Portal with Live Chat
In-the-Moment Counseling Support
Video Counseling
Telephonic Sessions
In-Person Sessions
Text & Chat Options
Available through the Member Portal
- Confidential 24/7 Support
- Live Chat, Phone and Online Requests
- Progressive Web App for Mobile Access
- Online Financial Wellness Center
- Thousands of Articles, Podcasts, Well-Being Resources
- Self-led iCBT Module
- Discount Marketplace
- Nationwide Provider Resource Locators
Our Personalized Approach
We connect you with personalized care that works for your specific needs.
Provider MatchingBased on location, preferences and expertise
In-the-Moment Support
For urgent mental health needs
Counseling Sessions
Options for virtual, video, in-person, telephonic and text
Coaching
With certified coaches for life goals and healthy living
100% Follow-Up
Based on your communication preferences, we follow-up to ensure you’re satisfied and supported
Trusted Security and Confidentiality
Because your mental health is your business
Privacy is protected.
All contact is confidential, HIPAA-compliant, and secure.
