Daniel Potterton, Executive Director, AllOne Health
When a crisis strikes, the impact on a higher education community can be profound—affecting students, faculty, and staff alike. At AllOne Crisis Management, we recognize that in these moments, rapid response and comprehensive care are critical to restoring well-being and rebuilding resilience on campus.
The New Reality of Crisis Management
Crisis situations are unpredictable and often leave lasting emotional, physical, and financial impacts. Higher education institutions face unique challenges: from managing immediate trauma and stress to navigating longer-term recovery and rebuilding community trust. That’s why a robust, all-encompassing crisis management strategy is essential.
Our Three-Phase Approach: Preparedness, Response, Recovery
At AllOne Crisis Management, we leverage our decades of expertise to support organizations before, during, and after a crisis. Our services are designed to ensure that when crisis strikes, your institution is ready to respond with speed, compassion, and efficiency.
- Preparedness:
We help you establish a comprehensive Emergency Response Plan (ERP) tailored to your campus needs. This includes disaster management planning, drills, training exercises, and leadership media training to ensure your team is ready to act. - Response:
When an incident occurs, our global 24/7/365 Emergency Inquiry Center and Crisis Communication Team are at your service. We provide immediate, live support—ensuring that every call is answered and every query is addressed. Our experts coordinate mental health support services, set up onsite trauma specialist support, and establish family assistance and victim reunification centers to ensure that everyone receives the care they need. - Recovery:
Our role doesn’t end once the crisis subsides. We assist in long-term recovery through consultation services, social media monitoring, and trend reporting. Our goal is to help your institution not only recover but emerge stronger—with improved readiness and a healthier, more resilient community.
Tailored for the Higher Education Community
Our approach is specifically designed to meet the needs of higher education institutions. We understand that the pressures on campus extend far beyond the immediate crisis. By providing ongoing mental health support, work-life balance resources, and even legal, financial, and family care assistance, we help ensure that every member of your community—students, faculty, and staff—can get back on track.
Crisis Events Take Many Forms
No matter the size, type, or nature of a disruptive event, AllOne Crisis Management is here to help. We have supported educational institutions in handling a wide range of crises, including:
- Active shooter incidents
- Campus protests and political unrest
- Student safety concerns in off-campus housing
- Missing students
- Pandemic and contagious disease control
- Student housing shortages
- Student injuries and fatalities
- Seasonal surges in financial aid inquiries
- Bomb threats
Whatever our clients define as a crisis, we are ready to take it on.
Proven Expertise and Global Reach
AllOne Crisis Management brings over 45 years of crisis management expertise to the table. Recognized internationally for our prompt, expert, and compassionate service, we support organizations across diverse sectors, including higher education. With services available in 240 languages and a proven track record in crisis response, we are uniquely positioned to support your campus during challenging times.
Let’s Rebuild Together
The future of campus well-being starts with a proactive, comprehensive approach to crisis management. By partnering with AllOne Crisis Management, your institution can not only navigate the immediate aftermath of a crisis but also build a stronger, healthier community for the long term.
If you’re ready to learn more about how AllOne Crisis Management can support your campus community through our holistic crisis management services, please contact us today to schedule a consultation.
