Finally, an EAP That Delivers.
Human Care + Digital Access + Whole Organization Impact
You don’t have to choose between a traditional EAP your employees never use and a digital-only solution that feels impersonal. And you shouldn’t have to sacrifice continuity of care just to get modern access.
AllOne Health is a human-led, digitally enabled EAP — combining real clinical expertise, 24/7 access, and whole-person support into one connected experience. Employees get fast, confidential care when they need it. Organizations get a true partner invested in their people and their performance.
Your organization deserves a modern, high-performing EAP that doesn’t just check a box — it delivers real impact, measurable results, and care your employees will actually use.
The AllOne Health Difference
Most EAPs fall short in the same ways: hard to navigate, slow to connect, and impossible to measure. AllOne Health has rebuilt the EAP model from the ground up — around four core elements that work together to deliver what others simply promise.
Whole Health & Continuity of Care
Easy Access to Care
Proven Outcomes
Security & Trust
Same-Day
Access to Care
Same-day or next-day counseling available
3x
Higher Utilization
vs. traditional EAP industry average
<1 Month
Average Case Resolution
Most concerns resolved in 3–4 sessions
95–98%
Customer Satisfaction
Across core experience areas
AllOne Health’s Modern EAP Supports the Whole Person and the Whole Organization
Core EAP Services for Members
AllOne Health’s EAP goes well beyond short-term counseling. We offer a connected whole health experience — so employees can address whatever is affecting their focus, well-being, and performance, all through one program, one provider, one seamless experience.
Employees don’t get passed between disconnected services. Organizations don’t need multiple vendors. That’s what Your One Solution for Whole Health® means in practice.
EAP Counseling
Counselors available in-person or virtually, with same-day or next-day scheduling. Structured support for all areas of mental health, well-being, stress, anxiety, depression, burnout, grief, relationship challenges, and major life transitions — with flexible session models built around your workforce needs.
Financial Consultation & Legal Referrals
Professional financial coaching for budgeting, debt, retirement planning, and major purchases. Personal legal referrals for estate planning, family law, real estate, and more — so employees can address root causes of stress, not just the symptoms.
Work-Life & Personal Assistance
Referrals for child care, elder care, relocation, housing, education, and pet care. Because what happens outside of work directly affects performance inside it — and we’re here to help people live well and feel supported.
Coaching & Personal Development
Life and career coaching for goal setting, resilience, communication, and major transitions. We support all areas of personal growth and development, with guidance from trained coaches.
Medical Advocacy
Guidance navigating healthcare systems — from understanding a diagnosis to resolving billing issues and coordinating care. Employees get the support they need to make confident, informed decisions.
Crisis Response & Trauma Support
Immediate clinical response for urgent mental health needs, with expert clinicians specialized in trauma response and grief support. When critical incidents occur, we provide crisis support services to help people restore a sense of stability and move forward with care.
Also included: iCBT (Internet-based Cognitive Behavioral Therapy)
Self-guided digital therapy available on demand through the AllOne Health App and Member Portal, supporting members between sessions and at their own pace.
Seamless Access to Care:
The AllOne Health App and Member Portal
Employees shouldn’t have to work hard to get help. The AllOne Health App and Member Portal put your full EAP benefit directly in their hands — 24/7, on any device, wherever they are.
AllOne Health App
- Self-schedule counseling with preferred providers — no phone call required
- Connect instantly to live clinical support, 24/7
- Access iCBT (self-guided digital therapy) on demand
- Complete mental health assessments and explore personalized resources
- Get real-time guidance through Izzy™, your AI Mental Health Navigator
Available for iOS and Android —
built for how people actually live and work.
AllOne Health Member Portal
- Schedule care and manage appointments — fully integrated with the app
- Access educational content, toolkits, tip sheets, and self-guided programs
- Register for live and on-demand SHRM-eligible webinars
- Explore resources and track well-being progress
HIPAA-compliant · Multi-language support ·
WCAG accessibility standards · Multi-device integration
How Our EAP Empowers Human Resources
Many EAPs provide resources. AllOne Health provides a true partnership — for your employees and for you.
Critical Incident Response (CIR)
When a critical incident occurs — a workplace accident, sudden loss, or traumatic event — AllOne Health responds immediately. Our Critical Incident Response (CIR) team deploys on-site or virtually with Critical Incident Stress Debriefings (CISD), crisis consultation, and follow-up care — so your team can stabilize and recover without leaving HR to manage the response alone.
Management Consultations & Formal Management Referrals
Managers are often the first to notice when an employee is struggling — but most aren’t trained to respond confidently. AllOne Health gives HR leaders and supervisors direct access to licensed clinicians and organizational experts for guidance on employee behavioral concerns, team conflict, performance issues, and sensitive situations.
We also provide SHRM-eligible webinars, manager training programs, and structured Formal Management Referrals (FMR) — so leaders can act with consistency and care.
Data-Driven Utilization Reporting
We give HR leaders real-time access to utilization trends, service metrics, organizational patterns, and peer benchmarking — all de-identified to protect employee privacy. Quarterly reviews and recommended next steps keep your program continuously improving and aligned to your workforce needs.
%
Satisfaction with Account Manager Access and Response
%
Satisfaction with Workplace-relevant Content and Resources
%
Critical Incident Response (CIR) Effectiveness
%
of Clients Would Recommend AllOne Health
Frequently Asked Questions About Employee Assistance Programs
What makes AllOne Health’s EAP different from traditional EAPs?
AllOne Health delivers a whole health EAP that combines human-led care, digital access, and continuity of care — closing every gap traditional programs leave open. Where most EAPs rely on delayed referrals and complicated navigation, AllOne Health connects employees to the right support in seconds, with 24/7 live clinicians, same-day or next-day scheduling, and a complete continuum of services: mental health counseling, financial consultation, legal referrals, Work-Life support, and more.
The results: 97% of members would recommend AllOne Health, a median time to resolution of 28 days, and most concerns resolved in 3–4 sessions — not months.
How quickly can employees access EAP counseling?
Immediately. AllOne Health’s live call center is staffed 24/7 by trained clinicians, with most calls answered in seconds. Same-day or next-day virtual counseling is available through the AllOne Health App and Member Portal. No waitlists. No barriers. Care when employees actually need it.
How is employee privacy protected?
AllOne Health is fully HIPAA-compliant and SOC 2 certified. All services — by phone, app, or Member Portal — are completely confidential. No individual-level information is ever shared with employers. HR utilization reports are aggregated and de-identified, so your team gains actionable insights without compromising anyone’s privacy.
What is the typical ROI of an employee assistance program?
Organizations with a well-utilized EAP see measurable returns through reduced absenteeism, lower healthcare costs, and improved productivity. AllOne Health is designed to drive engagement — and engaged programs deliver results. Over 80% of member concerns resolve within one month, often in just a few sessions. Our reporting tools help HR leaders track and communicate program impact to leadership clearly and confidently.
Is an EAP the same as health insurance?
No. An EAP is a separate, confidential benefit — not health insurance. Employee assistance programs provide short-term counseling, referrals, and support services, typically at no cost to employees. AllOne Health’s EAP is designed to complement your existing health benefits by addressing challenges early, before they escalate into extended leaves or insurance claims.
Can an EAP be used for family members?
Yes. AllOne Health’s EAP extends to eligible household family members, including spouses, domestic partners, and dependents. Challenges at home directly affect how employees show up at work — so supporting the whole household leads to better outcomes for everyone.
How do you help increase EAP utilization?
Utilization starts with awareness, and awareness requires consistent effort. AllOne Health provides a multi-channel engagement approach: launch campaigns, employee orientation sessions, promotional toolkits, year-round communications, webinars, and a full digital resource library. Izzy™ also proactively guides members to the right support within the app. Organizations that leverage our engagement services consistently see higher utilization — and a stronger return on their EAP investment.
for a High-Value EAP
Your One Solution for Whole Health® —
Higher utilization. Real outcomes. Human connection that lasts.
With over 50 years of experience, more than 10,000 client organizations, and 12 million lives covered, AllOne Health is the benefits partner organizations trust to deliver care that actually makes a difference.
When people are supported — mentally, emotionally, financially — they do their best work. When organizations invest in genuine, connected care, they see genuine results.
Let’s build a healthier, more resilient workforce together.
Years of Experience
Client Organizations
Lives Covered
%