Experience a

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Modern

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Measurable

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Human

Approach to EAP

Employees have immediate access to care. AllOne Health operates a 24/7/365 live call center staffed by trained clinicians, with most calls answered in seconds. Employees can speak to a licensed professional without waiting days or weeks for an appointment. This immediate, human-led connection eliminates waitlists and ensures employees receive support exactly when they need it.

For ongoing care, virtual counseling sessions can be scheduled same day or next day through the AllOne Health app or member portal—supporting timely intervention and minimizing productivity disruption.

AllOne Health’s EAP is fully HIPAA-compliant and designed to protect employee confidentiality at every touchpoint. No individual-level information is shared with employers. All services—whether accessed by phone, mobile app, or portal—are delivered confidentially, and reporting to organizations is aggregated and de-identified to ensure privacy while still providing HR leaders with actionable insights.

AllOne Health’s EAP is designed to deliver both employee well-being outcomes and business impact. Members typically see resolution in less than a month, and over 80% of users resolve their concerns within three sessions. Organizations that integrate EAP services with manager training and HR strategy see higher utilization, stronger engagement, and improved retention outcomes while reporting up to a 30% reduction in stress-related absences.

By supporting employees early and addressing mental, emotional, financial, and work-life challenges, AllOne Health helps organizations reduce workplace disruption, improve engagement, and support better workforce outcomes.

AllOne Health offers a comprehensive, human-led EAP that includes:

• Immediate, in-the-moment counseling with licensed clinicians
• Short-term, solution-focused therapy
• Self-guided digital mental health tools
• Coaching for life, work, and leadership development
• Financial consultations and legal referrals
• Work-life and caregiving referrals
• Medical advocacy and care navigation

Services are available to employees and eligible household family members through a single, integrated platform—simplifying administration for HR and brokers.

AllOne Health partners directly with HR and leadership teams to strengthen organizational resilience and reduce risk. Support includes:

• Manager and supervisor training in mental health and leadership
• HR consultations and real-time clinical guidance
• Crisis response and critical incident stress support
• Performance management and formal referral tools
• SHRM-eligible webinars and training resources

This proactive support helps leaders respond confidently and consistently while reinforcing a culture of care.

AllOne Health offers robust program promotion and engagement services designed to normalize EAP use and drive participation. This includes launch campaigns, onboarding materials, ongoing communications, leadership toolkits, newsletters, webinars, and a comprehensive resource library. Organizations that integrate these services see higher EAP utilization, stronger engagement, and increased confidence in the program among employees and leaders.

AllOne Health’s EAP supports employees across a wide range of concerns, including stress, anxiety, depression, burnout, substance use, caregiving, grief, financial and legal challenges, workplace conflict, performance issues, and major life transitions.

By addressing concerns early, the EAP helps HR teams reduce escalation, improve productivity, and support employees holistically.

This flexibility ensures consistent access across locations, shifts, and time zones—making the program easy to deploy and manage across diverse workforces.