Well-Being. Done Well.

Encompass EAP provides a high-touch, innovative EAP that drives the wellness of your organization.

To Access EAP Services Call 800.788.8630

Encompass EAP, 2025 East Beltline Ave SE, Grand Rapids, MI 49546

Encompass EAP Total Well-Being Model

What’s the trouble with EAPs today? There’s still a stigma associated with utilizing the service and there are too many barriers to actually getting the help needed such as time, geography, and costs.

Encompass EAP is here to help.

We are re-defining the EAP by offering everyday solutions for everyday people through the most channels of access – help anywhere, anytime.

Doing Things Differently

Encompass EAP is committed to serving as your well-being partner. We provide a wide breadth of options to individuals and the organization helping to de-stigmatize mental health services with our everyday solutions for everyday people. Our action-oriented approaches assist leaders and teams in improving morale and productivity with solutions to effectively communicate, handle interpersonal conflicts and navigate change.

Backing The Badge

Backing The Badge partners with each department to understand their unique needs and support their cultural initiatives and critical incident responses.

Compass Consulting

Compass Consulting helps prevent, manage and diffuse workplace challenges. Clients engage Compass Consulting for culture assessment and organizational change strategies along with a wide-range of services including leadership development and executive coaching; downsizing, merging or outplacement strategies; and training, facilitation and conflict resolution.

Regional Excellence

Encompass EAP proudly provides EAP services to over 150 organizations in Michigan. For over 30 years, our positive reputation is founded on our staff’s ongoing commitment to professional development and service excellence.

On-Demand Support

Encompass provides immediate response to employees and organizations in need. Incoming calls are answered “live” by an Encompass professional, and licensed master’s level counselors are available to provide on-demand support in any situation.

Innovation Through Technology

Encompass EAP’s ongoing commitment to evolving technologies allows us to continually improve upon the user experience and efficiency for our clients. Our EAP solutions are available via on demand telephonic support and through video counseling, mobile app, work/life web portal and chat

Our interactive work/life web portal provides information on a variety of topics. Our web-based trainings are available at any time of day and our mobile app allows employees to access services such as counseling and work life resources right from the palm of their hand.

Encompass EAP Core Services

Encompass EAP proudly offers Total-Well Being solutions solutions to help organizations attract, develop, retain, and support employees. In building cost-effective solutions, we help leaders, managers, and employees grow professionally and personally. An EAP is a proven strategy for assisting employees and their families with personal and work-related problems.  We understand that when an employee is overwhelmed by personal, lifestyle or workplace situations, they cannot perform their duties as effectively. This is why Encompass EAP provides 24/7/365-day EAP support by providing mental health counseling services along with life coaching, medical advocacy, work life resources, personal assistant and legal/financial services. Our solutions bridge the gap between personal challenges and business needs – helping employees manage their lives and organizations support their people.

Work Life Coaching



Backing The Badge

BACKING the BADGE understands the “uniqueness” of the stressors placed on First Responders, and the demands placed on their families and loved ones.

While many agencies/departments have existing EAP programs, one size does not necessarily fit all. To meet these demands, BACKING the BADGE has assembled a team of professionals that include military veterans, former law enforcement officers, and retired firefighters that are skilled in dealing specifically with First Responders and their loved ones. Who better to understand a police officer or firefighter’s needs than another who has walked a mile in their shoes?

Please click on the link below to be directed to the official Backing The Badge website.

Thank you!

Visit The Backing The Badge Website

Employee Assistance Results Matter


second response time


customer retention


affiliate network of professional counselors


services available for clients

Who We Are

Encompass, LLC has been in business for over 30 years. Originating from two merged hospital-based Employee Assistance Programs (EAPs) into an independent firm providing EAP, WorkLife and Well-Being benefits for companies and their employees and family members.

Encompass is experienced in the provision of EAP services tailored to your work environment – whether you are in healthcare, finance, retail or manufacturing. Encompass professionals are experienced with all types of situations at both the employee (individual) or organizational level. Encompass strives to ensure maximum support and safety for all, from working in-depth with an employee or their family member to providing workforce training and consult.

In 2019, Encompass EAP joined AllOne Health which in turn allowed the company to continue growing and leveraging our networks, capabilities, and technologies. With the support of AllOne Health EAP, Encompass EAP has the support of a national network of affiliates as well as the latest technology to better serve our clients. Well-being is the cornerstone of our services and this foundation supports our continued mission to help organizations, leaders, and individuals in achieving their goals on the well-being continuum.

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