Employee Assistance Program for Hospitals & Health Systems
The Employee Assistance Program Built for Healthcare
Healthcare organizations need an employee assistance program that works the way healthcare works. For more than 50 years, AllOne Health has partnered with hospitals and health systems to support physician well-being, nurse well-being, clinical teams, and non-clinical support staff with confidential, 24/7 care designed around shift work, clinical realities, and the unique demands of patient care.
We Understand Healthcare’s Unique Pressures
Healthcare organizations operate in environments unlike any other. Around-the-clock patient care, high acuity, rotating shifts, emotionally demanding work, and highly specialized clinical teams all shape how employees access support, and what they expect from it. An effective healthcare employee assistance program has to reflect those realities.
A traditional EAP designed for a standard office environment often falls short because it doesn’t account for:
- Round-the-clock units where a crisis can happen at any hour, on any shift
- Clinicians who have concerns about how seeking support could affect credentialing or licensure
- Second victim experience after a difficult code, patient loss, or adverse event
- The highest rates of workplace violence exposure of any industry, concentrated in EDs and behavioral health units
- A workforce split across bedside nurses, physicians, long-term care and home health staff, and non-clinical support teams — each with different access needs
Healthcare organizations need an employee assistance program designed specifically for healthcare — not one adapted from a traditional corporate model.
An EAP
With The Support You Need
Healthcare employees need support that is accessible, clinically appropriate, and easy to use — whether they’re finishing a night shift, responding to a critical incident, or looking for preventive support. That’s why AllOne Health combines experienced clinicians with digital tools that remove barriers to care.
24/7 Live Clinical Support
Calls are answered by a real person in an average of 10 seconds, because support should be available whenever healthcare employees need it.
Confidentiality Clinicians Can Actually Trust
Confidentiality is one of the most common barriers healthcare employees cite when deciding whether to use an EAP. Use of EAPs is never reported to a licensing board, credentialing committee, or medical staff office.
Experienced in Healthcare Settings
Our clinical network includes clinicians experienced in moral distress, compassion fatigue, second victim experience, and trauma from workplace violence.
Rapid Critical Incident Stress Debriefing (CISD)
Clinical assessment begins within the first hour of an incident, with on-site or virtual responders deployed within hours so your team is supported on day one.
Convenient Digital Access and Self-Guided Tools
Virtual self-scheduling, 24/7 support from Izzy™, our AI mental health navigator, and self-guided iCBT modules make it easier to access confidential support around demanding schedules.
Manager and Charge Nurse Tools
Real-time consultation support so unit leaders can request help before a situation escalates, not after.
Reporting That Supports Workforce Strategy
Quarterly utilization and outcomes data connected to retention and burnout goals — and benchmarked against one of the largest healthcare EAP books of business in the country.
Built on Real Outcomes
Outcomes matter. A multi-year analysis of more than 100,000 AllOne Health EAP counseling cases demonstrates that timely access to experienced clinicians strengthens workforce resilience, helping employees resolve concerns quickly and return their focus to work and life.
Consistent results
across employee age, role, and issue type — from mental health concerns to caregiving demands, workplace conflict, and financial stress
Staff engaged
across every modality (46% video, 38% in-person, 16% phone) — proof that flexible access drives real resolution
3.4 average sessions
per case, with a median resolution time under 30 days
These results reinforce what healthcare organizations already know: meaningful outcomes come from human clinical expertise that is enhanced with convenient digital access.
Proven at Scale
Today, AllOne Health partners with 2,200 healthcare organizations and 1.4M+ healthcare employees — part of a broader book of business spanning 11,000+ client organizations and 14M+ covered lives across every industry.
Healthcare clients
Healthcare employees supported
Years of experience
%
Would recommend us
A Custom Internal EAP
AllOne Health also supports the internal EAP for one of the nation’s largest healthcare systems:
Hospitals
Care sites
States
Employees
Nurses
Physicians & APPs
Supporting a system at this scale requires proven clinical operations, scalable technology, and disciplined governance — the same infrastructure behind every healthcare partnership we run.
50 Years Supporting Healthcare Organizations
For more than five decades, healthcare organizations have trusted AllOne Health to support hospital employee wellbeing. Our whole-person employee assistance program delivers behavioral health support for healthcare workers that’s confidential, fast, and built around the realities of clinical work.
Go Deeper
Healthcare EAP Buyer’s Guide
A resource for HR leaders and benefits administrators covering what a modern healthcare employee assistance program should include, how to drive utilization across clinical and non-clinical staff, what ROI to track, and how to navigate vendor and procurement review.
