EMPLOYEE ASSISTANCE PROGRAM

Finally, an EAP that delivers.

Human Care + Digital Access + Whole Organization Impact

Stop choosing between a traditional EAP employees never use and a digital-only tool that feels impersonal. AllOne Health is a human-led, digitally enabled EAP—real clinical expertise, 24/7 access, and whole-person support in one connected experience.

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24/7 access to licensed counselors

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Same-day or next-day scheduling, no waitlists

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Coaching, financial, legal & work-life support

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Dedicated account team and measurable reporting

12M+

lives supported nationwide across more than 10,000 client organizations.

The allone health difference

A modern EAP that delivers real impact—not just a checked box.

Most EAPs fall short in the same ways: hard to navigate, slow to connect, impossible to measure. We rebuilt the model around four elements that work together.

Whole Health & Continuity of Care

Mental, financial, legal, and work-life support with coordinated, ongoing care—so employees never have to start over or repeat their story.

Easy Access to Care

Phone, app, or portal—24/7. Same-day or next-day counseling. No waitlists, no runaround—help the way that works best for them.

Proven Outcomes

Faster connection, shorter recovery timelines, and measurable impact. Data HR leaders can use—not just utilization counts.

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Security & Trust

HIPAA compliant, SOC 2 certified, and encrypted at every step. Employees can reach out with complete confidence.

Outdated

Traditional EAPs

Phone-only access, hard to navigate, and stuck in the past

Low utilization – often under 5%

Limited counselor availability and variety

Long wait times for appointments

Sessions per issue, not per person

No app, no portal, no digital tools

No management or leadership support

Incomplete

Digital-Only EAPs

No live person when the human connection matters most

Chatbots replace real clinical care

Cookie-cutter, self-service Approach to mental health

No in-person counseling options

No management consultations or referrals

No response for on-site crises or critical incidents

Technology without clinical depth

The Best of Both

AllOne Health Whole Health EAP

Digital-first access with human-driven care — one connected experience

3x higher utilization than the industry average

Mobile app & member portal with self-scheduling

Same-day and next-day appointments

Flexible sessions per issue (3, 5, 8, or more)

Legal, financial, childcare, and medical advocacy

Critical incident response, management training, and HR consultation

SAME-DAY

Access to care

Same-day or next-day counseling available

3X

Higher utilization

vs. traditional EAP industry average

~1 MONTH

Average case resolution

Most concerns resolved in 3-4 sessions

98%

of customers would recommend

AllOne Health to others

CORE EAP SERVICES FOR MEMBERS

One program. One provider.
One seamless experience.

Our EAP goes well beyond short-term counseling. Employees can address whatever affects their focus, well-being, and performance—without being passed between disconnected services. That’s what Your One Solution for Whole Health® means in practice.

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EAP Counseling

In-person or virtual counselors with same-day or next-day scheduling. Structured support for stress, anxiety, depression, burnout, grief, relationships, and major life transitions.

Financial Consultation & Legal Referrals

Financial coaching for budgeting, debt, retirement, and major purchases, plus personal legal referrals for estate planning, family law, and real estate.

Work-Life & Personal Assistance

Referrals for child care, elder care, relocation, housing, education, and pet care—because life outside work directly affects performance inside it.

Coaching & Personal Development

Life and career coaching for goal setting, resilience, communication, and major transitions, with guidance from trained coaches.

Medical Advocacy

Guidance navigating healthcare—from understanding a diagnosis to resolving billing issues and coordinating care with confidence.

Crisis Response & Trauma Support

Immediate clinical response for urgent needs, with clinicians specialized in trauma and grief—so people can restore stability and move forward.

Also included: iCBT (Internet-based Cognitive Behavioral Therapy)

Self-guided digital therapy on demand through the AllOne Health App and Member Portal—supporting members between sessions and at their own pace.

SEAMLESS ACCESS TO CARE

The AllOne Health App and Member Portal

Employees shouldn’t have to work hard to get help. The AllOne Health App and Member Portal put your full EAP benefit directly in their hands—24/7, on any device, wherever they are.

Self-schedule counseling with preferred providers—no phone call required

Access iCBT (self-guided digital therapy) on demand

Connect instantly to live clinical support, 24/7

Complete mental health assessments and explore personalized resources

Get real-time guidance through Izzy™, your AI Mental Health Navigator

Access educational content, toolkits, tip sheets, and self-guided programs

Register for live and on-demand SHRM-eligible webinars

Available for iOS and Android—built for how people actually live and work.

HIPAA-compliant · Multi-language support · WCAG accessibility standards · Multi-device integration

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Two phones display the AllOne Health app, one shows the home screen, the other shows Izzy, the virtual assistant

Meet Izzy™—your AI Mental Health Navigator

Izzy helps members understand their needs and take the right next step through simple, conversational guidance—identifying concerns, suggesting care options, and connecting them to resources or live support. Built with embedded clinical guardrails, Izzy is designed to support, not replace, human care. When higher-level support is needed, members are seamlessly guided to a live clinician.

HOW OUR EAP EMPOWERS HR

Most EAPs provide resources.
We provide a true partnership.

Support for your employees—and for the people responsible for them.

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Critical Incident Response (CIR)

When a workplace accident, sudden loss, or traumatic event occurs, our CIR team deploys on-site or virtually with debriefings, crisis consultation, and follow-up care—so HR isn’t managing the response alone.

Management Consultations & Formal Management Referrals

Direct access to licensed clinicians and organizational experts for behavioral concerns, team conflict, and sensitive situations—plus SHRM-eligible webinars, manager training, and structured FMR.

Data-Driven Utilization Reporting

Real-time access to utilization trends, service metrics, and peer benchmarking—all de-identified. Quarterly reviews keep your program improving and aligned to your workforce.

95%

Satisfaction with account manager access and response

96%

Satisfaction with workplace-relevant content and resources

97%

Critical Incident Response (CIR) effectiveness

98%

of customers would recommend AllOne Health

Partner with AllOne Health for a high-value EAP.

Your One Solution for Whole Health®—higher utilization, real outcomes, and human connection that lasts.

When people are supported—mentally, emotionally, financially—they do their best work. Let’s build a healthier, more resilient workforce together.

50+

Years of experience

10K+

Client organizations

12M

Lives covered

98%

Would recommend AllOne Health

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