Principle 7 – Be an Effective Communicator: Improve Clarity and Collaboration 

January 30, 2025

Jonathan Eisler, Vice President, AllOne Consulting 

This article is part of the Becoming Your Best leadership programming provided by AllOne Consulting.

The Power of Communication in Leadership 

Effective communication is the backbone of great leadership. Leaders who articulate their ideas clearly, actively listen, and foster open dialogue create an environment where collaboration thrives and misunderstandings are minimized. Strong communication skills empower teams, build trust, and drive performance. 

A study by McKinsey found that organizations with highly effective communication practices experience 47% higher returns to shareholders than companies with poor communication. Mastering this skill is essential for leading successfully in today’s fast-paced world. 

Why Communication Matters in Leadership 

1. Enhances Team Collaboration 

Clear communication ensures that everyone is aligned with goals, expectations, and project responsibilities, reducing errors and inefficiencies. 

2. Builds Stronger Relationships 

Leaders who actively listen and engage in meaningful conversations cultivate trust and rapport with their teams. 

3. Reduces Conflict and Misunderstandings 

Many workplace conflicts arise from unclear or poor communication. By fostering open and honest discussions, leaders prevent unnecessary disputes. 

4. Increases Employee Engagement 

When leaders communicate with transparency and enthusiasm, employees feel more involved, motivated, and committed to organizational goals. 

How to Improve Leadership Communication 

1. Practice Active Listening 

Great communication is a two-way street. Listen attentively, ask clarifying questions, and show genuine interest in others’ perspectives. 

2. Be Clear and Concise 

Avoid jargon and unnecessary complexity. Use simple, direct language to convey your message effectively. 

3. Encourage Open Dialogue 

Create a culture where employees feel safe to voice ideas, provide feedback, and express concerns without fear of retribution. 

4. Adapt Communication to Your Audience 

Different situations and team members may require different communication styles. Tailor your message to be most effective for your audience. 

5. Use Multiple Channels of Communication 

Leverage verbal, written, and visual communication tools such as emails, team meetings, and one-on-one check-ins to reinforce key messages. 

Reflection: Are You an Effective Communicator? 
  • Do your team members clearly understand your expectations and vision? 
  • Are you actively listening and seeking input from others? 
  • How often do you check for understanding after sharing important information? 

If communication gaps exist, focus on refining your clarity, active listening, and engagement strategies. 

Final Thoughts 

Great leaders communicate with purpose, clarity, and empathy. By improving communication skills, you empower your team, strengthen relationships, and create a culture of collaboration and trust. 

This week, commit to enhancing your communication. Schedule a check-in with a team member, practice active listening, or refine how you present key messages.