The AllOne Health
Member Experience
Get Support. On Your Terms.
Access expert mental health and well-being support — anytime, anywhere. We’ve built a seamless, modern experience that meets members where they are and gets them help, fast.
In-Person & Video Counseling
Confidential sessions with flexible scheduling — same or next day availability.
AllOne Health App
Schedule virtual sessions, chat live, or get AI-guided support — all in one place.
24/7 Counseling Access
Call anytime to speak live with a master’s-level clinician.
Average wait time is under 12 seconds.
Inclusive Access
Multilingual,
ADA-compliant, and culturally competent support for every user.
Live Chat & Web Access
Get quick answers, referrals, or help navigating benefits.
Impact at a Glance
of users feel better after one session
resolve their issue within 4 visits
3x
higher utilization than traditional EAPs
The AllOne Health App: Care in Your Pocket
Your members deserve an experience that is smart, personal, and easy.
What Members Can Do in the App:
- Self-schedule counseling or coaching sessions
- Instantly connect to a live clinician for In-the-Moment counseling support
- Chat with Izzy, our 24/7 AI Mental Health Navigator
- Access self-guided therapy, well-being tools, and self-care resources
- View available employer-sponsored benefits
- Request financial, legal, caregiving, and daily living referrals
Meet Izzy: Your AI Mental
Health Navigator
Izzy is your smart, in-app mental health assistant, available 24/7.
Explains EAP benefits clearly and quickly
Guides members to the right services
Schedules appointments and answers questions
Connects members to live clinicians when needed
Izzy makes navigation easy, so members get to care faster and with confidence.
Private. Trusted. Secure.
- HIPAA-compliant and fully secure
- Individual usage data is never shared with employers
- 71% of available sessions are used, reflecting trust and engagement
Designed for Real Life
- Instant access eliminates delays and frustration
- Higher engagement delivers better outcomes
- Flexible care fits into real-world schedules
- Strategic promotion keeps benefits visible and top of mind
When mental health care is simple to access, more people use it — and get better.
Ready to Experience Better EAP
We remove barriers, drive outcomes, and deliver an experience your people will use and value.
