Family Care Services
Family care services give employees and their loved ones the support they need to stay healthy, balanced and connected in every stage of life. When families get the care they require, organizations see greater resilience and performance thanks to a culture where people can thrive. At AllOne Health, we are dedicated to helping people feel happier and healthier with benefits that strengthen individuals and the organizations they are part of.
Prioritizing Family Care Through
A family employee assistance program (EAP) provides confidential counseling, crisis intervention and support resources to employees and their immediate family members. At AllOne Health, our family care services go beyond the traditional employee and family assistance programs. We believe in supporting every dimension of employees’ well-being — mental, emotional, physical, financial and social — helping them find balance at home so that they can focus more effectively in other areas of life, including work.
Our family care services create lasting value for employees, their families and employers with referrals for:
Caregiving
Child care
Adoption
Life milestones
Elder care
Pet care
We also offer counseling for parenting, relationships, family issues and caregiver burnout.
The Benefits of an EAP for Family Members and Family Care Services
Create tangible benefits for employees that enhance your organization, such as:
Better work-life balance: Juggling responsibilities like child and eldercare is challenging and can take its toll on individuals. Family care services help ease that burden by connecting employees with trusted resources, so they can be fully present at work while prioritizing loved ones.
Higher retention: Supporting your employees in their personal lives boosts loyalty. Providing family care services shows that you also care outside of the office. Employees who feel supported develop stronger loyalty and are more likely to commit to the company’s long-term success.
Improved mental health: When employees and their families have access to counseling and guidance, they can work through stress, anxiety and life’s challenges before these issues become overwhelming. This proactive support builds resilience that carries into every part of life.
Stronger physical and mental health: From navigating health care to building financial stability, these services provide practical tools that strengthen family well-being. When families are healthier and more secure, employees bring greater energy and focus to their roles.
Sustainable performance: By providing practical support, family care services remove everyday stressors that affect employees’ energy. With pressures easing, employees can stay focused, manage their workload and maintain consistent performance. This support helps them preserve mental and physical well-being, attendance, energy and engagement at work.
EAPs and Mental Health Support Matter Now More Than Ever
%
Amount of reduced turnover thanks to proactive employee support
HIPAA-compliant national network of providers
Member support available via phone or live chat
Why Choose AllOne Health for Family Care Services?
Our services also cover mental health and physical wellness, concierge and lifestyle support, financial guidance and organizational needs. Here’s what you can expect from us:
- Extensive network: We have over 60,000 master’s level counselors and clinicians ready to support you, your team, their family members and students.
- Immediate access to care: Same-day counseling and 24/7 crisis support ensure employees and their families receive help anytime it’s required.
- Personalized approach: Self-scheduling, an intuitive portal and mobile app make resources accessible, confidential and convenient with a real human connection available when needed.
Connect instantly to an EAP clinician by phone.
Schedule telephone sessions.
Set up video counseling.
Schedule in-person local counseling.
How Members Access Mental Health Support From AllOne Health
An EAP for mental health support must be accessible in moments of crisis. Our provider-matching aligns counselors to preferences and expertise, and we always follow up to ensure satisfaction and continuity.
The Member Portal (progressive web app) adds mobile access, a self‑led Internet-based Cognitive Behavioral Therapy (ICBT) module and a deep library of well‑being resources, strengthening the support between sessions. All contact is confidential, and family members are covered. Our innovative human-plus-digital model improves access and builds trust to support better outcomes.
Request Support Anytime & Receive Care Your Way
with convenient options for mental health support.
24/7 Requests
By Phone or Online Member Portal with Live Chat
In-the-Moment Counseling Support
Video Counseling
Telephonic Sessions
In-Person Sessions
Text & Chat Options
Available through the Member Portal
Support Your Employees and Elevate Your Business With
Unlock your team’s full potential with supportive care for them and those they love. Request a demo or contact us to discuss how our services can drive results for your organization.
Privacy is protected.
All contact is confidential, HIPAA-compliant, and secure.
