Core EAP Services

Everyone Deserves the Right Help—Right When They Need It

AllOne Health gives your people fast access to care, real human connection, and whole-person support—designed for how we live and work today.

Our reimagined EAP is more than a benefit—it’s a fully integrated, whole-person platform built to meet evolving needs and deliver care when it matters most.

Mental Health & Counseling Support

With virtual, in-person, and digital-first options, we offer three flexible paths to care—so every employee can get support in the way that works best for them.

Employees can choose the path that fits their needs:

Live Counseling
(In-Person or Virtual)

Connect with a licensed therapist, matched to your preferences. Sessions available face-to-face, via video, or by phone.

Self-Guided Digital Therapy (iCBT)

24/7 access to evidence-based programs for stress, anxiety, and more. Complete lessons at your own pace through our secure member portal.

In-the-Moment Support

Talk to a master’s-level clinician anytime—no appointment needed, no wait.

What Are Core EAP Services?

Core EAP services are the essential building blocks of an effective Employee Assistance Program. These services empower employees to manage life’s challenges early—before they affect work performance or health—and give organizations a strategic advantage in supporting their people.

Our Core Services Include:

In-the-Moment Counseling Support

24/7/365 Live Access to Master’s-Level Clinicians

Employees and household members can connect anytime via phone or our mobile app for immediate, confidential support during high-stress or emotionally urgent moments.

Short-Term, Solution-Focused Counseling

In-Person or Virtual Sessions

Licensed clinicians provide support for stress, anxiety, grief, trauma, relationships, workplace concerns, and more.

I absolutely loved and looked forward to my scheduled therapy appointments. I even used some anti-anxiety techniques earlier today.

Professional Coaching

Support for Personal and Professional Growth

Employees can access coaching on life goals, aspirations, overcoming roadblocks, and finding personal fulfillment.

Financial Consultations

Sessions with Certified Financial Experts

Guidance on budgeting, saving, debt, student loans, and retirement planning—plus educational webinars and digital financial tools.

Work-Life Referrals

Real Support for Everyday Life

Customized referrals for child care, elder care, housing, relocation, pet care, education, home repairs, and more—personally researched by our work-life specialists.

Legal Referrals

Expert Help for Personal Legal Issues

Free referrals to licensed attorneys for family law, estate planning, landlord/tenant matters, and more.

One member saved over $130,000 in medical expenses with our help.

Medical Advocacy

Guidance Through the Healthcare Maze

Our advocates assist with billing disputes, insurance claims, second opinions, and care coordination.

On average, each referral saves members 3 hours of personal time.

Personal Assistant Referrals

Time-Saving Concierge Support

From event planning and travel to vendor searches and gift ideas—our assistants help employees reduce life stress and focus on what matters.

Enhanced HR Support Services

Empowering Leaders. Reducing Risk. Supporting Culture.

Our EAP doesn’t just support employees—we support your leadership, too. We offer HR consultation, crisis response, SHRM-certified training, and more.

Program Enhancements

Looking to go beyond core services? AllOne Health offers customizable program enhancements that help you build a fully integrated well-being strategy:

  • Organizational Consulting
  • Wellness Programs
  • Crisis Management
  • Corporate Concierge
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The AllOne Health App + Member Experience

Accessing care is fast, intuitive, and stigma-free.

Members can connect through our mobile app via chat, phone, or video. Our AI Mental Health Navigator ensures they’re matched with the right support instantly.

Inclusive, Accessible, and Comprehensive Care

Inclusive Care for Households and Youth

Support that extends beyond the employee.

Our EAP covers all household members—including youth and dependents—regardless of relationship or location. Because when your people’s support systems are strong, they are too.

Expansive Provider Network

Top-tier access. No waitlists.

With over 60,000+ credentialed providers across all 50 states and internationally, our network ensures quick, culturally competent care for all populations.

  • Multilingual, multicultural clinicians
  • In-network therapists with prioritized availability
  • Clinical excellence backed by rigorous quality standards

Support Across the Full Continuum of Care

From first call to recovery and beyond.

Our integrated model ensures members get the right level of care—exactly when they need it:

  • In-the-moment counseling
  • Short-term solution-focused sessions
  • Clinical case management
  • Referrals for long-term or specialized care
  • Ongoing follow-up and re-engagement

We offer an ecosystem of care that supports both immediate relief and long-term well-being.

Why These Services Matter

Life doesn’t pause for work—and when personal issues go unaddressed, they affect productivity, morale, and retention.

With AllOne Health’s Core EAP Services, employers can:

Reduce absenteeism and presenteeism

Lower healthcare and disability costs

Strengthen engagement and job satisfaction

Build a culture of care, resilience, and accountability

More Than Support—We Drive Engagement

An EAP only works if people use it. We help you build awareness, trust, and utilization from day one.

Our engagement tools help you:

  • Launch with easy-to-use promotional materials
  • Boost visibility through newsletters and webinars
  • Increase usage with targeted outreach and the AllOne Health App

With tools and technology that make access simple, we make your EAP easy to promote—and even easier to use.

Built for Modern Workplaces

Our Core EAP Services are designed for a dynamic, diverse, and digital-first workforce:

  • 24/7 access on any device or from any location
  • Multiple delivery methods: mobile app, phone, video, or in person
  • Inclusive language and accessibility for all
  • Scalable solutions—from 50 employees to 50,000+

Your People Deserve the Best.
Your Organization Does Too.

AllOne Health’s Core EAP Services deliver more than support—they deliver better outcomes, stronger culture, and real results you can trust.