Implementing Coach Approach Leadership
Spring means sports! The focus on sports brings the role of a coach to the forefront. We have all seen teams’ function on all cylinders to accomplish what seemed impossible. A coach is a big part of success in the sports world and in business. The role of a coach is an important business differentiator in building a successful workplace team.
The current state of the “talent challenge” has led many organizations to reevaluate how they recruit, develop, and retain top talent. As the workforce has evolved from an industrial to a knowledge-based economy, organizations are seeking new ways to develop leaders at all levels within their organization. They are looking to provide paths for continuing growth, as the cost of recruiting and training new employees is far greater than developing already performing and trained employees.
Meanwhile, most employees are seeking a culture of engagement. They want to be valued and feel that they “belong” as they work toward a common purpose with the team.
While coaching is effective one to one, the development of a coaching culture impacts the entire workforce contributing to a positive and productive organization. A coaching culture is one in which managers have been trained in the coach approach to manage and develop people. In a coaching culture, structured coaching occurs and a large portion of the organization practices coaching behaviors in both formal and informal relationships. These coaching behaviors of questioning, listening, clarifying and reflecting take the place of hierarchical, top down management. Coaching behaviors empower and affirm employees, focus on employees’ strengths and drive business results through goal setting and accountability.
A 2017 study by the International Coach Federation and Human Capital Institute shows that a coaching culture is linked to higher levels of engagement and revenue growth.
A coaching culture develops through coach training and through the cultural norms that support informal coaching throughout the employee development process. Seizing coachable moments in everyday decision making is an important part of a coaching culture. In order for coaching cultures to grow, leaders and managers must demonstrate and model coaching behaviors. Performance expectations and rewards are built around the values of the coaching culture and strategic plans are in place to continue to develop the coaching culture both formally and informally.
Coach Approach Leadership Webinar