Fire Service

Fire Service Assistance Program

EAP Specific

Backing the Badge works with you from day one to develop a program that suites your agency and how to best implement the benefits. We work diligently to break down the stigma that is often associated with using these services. When your organization joins Backing the Badge, your firefighters will have access to the following support and services:

  • Confidential Support in resolving work, family, and personal challenges
  • Critical Incident Stress Management
  • Specialized Trainings
  • Financial Resources
  • Legal Resources
  • Life Coaching
  • Work-Life Tools
  • A Personal Assistant Benefit
  • Enhanced Web Tools

Critical Incident Stress Management (CISM) Services

At Backing the Badge, we understand what it means to answer a department’s needs when Critical Incident Stress Management (CISM) services are required. Our team has specialized training for basic and advanced CISM, and as a Backing the Badge client you will have access to our team around the clock. The team has provided timely and relevant responses to assist supervisors and employees with traumatic or shocking life events, that significantly impact the work environment. CISM not only assists employees to work through an event but educates employees in terms of normal reactions to abnormal situations, and how best to cope as life slowly returns to a more normal state.


Backing the Badge offers trainings that are customized to meet your fire personnel needs. Trainings can be part of an EAP contract or as a separate service. Some examples of training topics are listed below:

  • Critical Incident Stress Management Training
  • Balancing Work and Family
  • Stressors, Stigma, and Resiliency
  • Leadership Essentials in the Fire Service
  • Financial Fitness
  • Mental Health First Aid in the Fire Service
  • Identifying and Supporting a Peer in Need
  • Vicarious Stress
  • Enhancing Communication
  • Suicide Awareness and Prevention
  • Grief and Loss
  • Conflict Management
  • Teambuilding
  • Preventing Workplace Violence
  • Diversity and Inclusion Initiatives
  • Don’t just supervise… Coach!
  • Planning for Retirement

Consultation Services

Backing the Badge offers consultation when your department has an organizational initiative or challenging situation. Some situations that we have assisted with include:

  • Navigating through Organizational Changes
  • Managing Difficult Situations
  • Sustaining Growth and Change
  • Optimizing Productivity
  • Substance Abuse Referrals
  • Formal Referral Assistance

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