Backing the Badge works with you from day one to develop a program that suites your agency and how to best implement the benefits. We work diligently to break down the stigma that is often associated with using these services. When your organization joins Backing the Badge, your emergency communication operators will have access to the following support and services:
Critical Incident Stress Management (CISM) Services
At Backing the Badge, we understand what it means to answer a department’s needs when Critical Incident Stress Management (CISM) services are required. Our team has specialized training for basic and advanced CISM, and as a Backing the Badge client you will have access to our team around the clock. The team has provided timely and relevant responses to assist supervisors and employees with traumatic or shocking life events, that significantly impact the work environment. CISM not only assists employees to work through an event but educates employees in terms of normal reactions to abnormal situations, and how best to cope as life slowly returns to a more normal state.
Backing the Badge offers trainings that are customized to meet your dispatch needs. Trainings can be part of an EAP contract or as a separate service. Some examples of training topics are listed below:
Backing the Badge offers consultation when your department has an organizational initiative or challenging situation. Some situations that we have assisted with include: