Call Center Representative

Call Center Representative – Woburn, MA

AllOne Health Resources is a leader in workplace health and productivity. We provide a full spectrum of health, wellness, safety and benefit products and services to meet even the most specific and important needs of our customers and their employees.

We are currently seeking to fill two full-time positions of Call Center Representative in Woburn, MA. The hours of this position are Monday-Friday, 11:30am-8pm and Monday-Friday 2:30pm-11:00pm.

This position is responsible for handling and scheduling of inbound telephone calls; the bulk of which are scheduling AllOne Health Resources clients for their medical appointments and contacting applicants via telephone. The Call Center Representative will email and fax appointment confirmations and exam paperwork, contact clinics to confirm supplies as well demographic information and update clinic info in AllOne Health Resources databases to reflect current demographics.

Experience and Qualifications:

  • Excellent verbal and written communication skills.
  • Problem solving skills.
  • Greater than three years current experience in a call center.

Education:

  • High School Diploma or Equivalent.

AllOne Health Resources provides competitive wages and a comprehensive benefits package including:
Health, dental and vision insurance program

  • 401(K) retirement program
  • Wellness Incentive/Program
  • Comprehensive time-off program
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts (FSA)
  • Life and disability insurance program
  • Short and Long Term Disability Insurance
  • Tuition Reimbursement
  • Credit Union

All candidates offered positions will be required to take a drug and nicotine test, as well undergo a background check.

AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds.

Interested candidates please send your resume with cover letter indicating salary requirements to aoh.hr@allonehealth.com.

 

EOE - No Agencies Please – Local Candidates Only.

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